Annual Service Contract

Instrument Service Packages
  • Basic Service
  • Tailored Service Options
  • Performance-based Service (PBSCs)

Basic Service

  • Telephone Support
  • Remote Support
  • Annual Service visit
  • PM visit
  • PM Travel Time and Expenses included
  • All Parts Chargeable

Tailored Service Options

We can also offer tailored service options to better meet your special needs. For pricing and options please contact our service team.

Performance-based Service (PBSCs)​

  • Telephone support
  • Remote support office hours
  • Acute response time
  • Annual Service visit
  • All labour included
  • Travel time and expenses included
  • Replacement parts included (except wear parts)

Reduce ‘Down Time’ on your workflows – Direct access to expert technical support – Discounts for Multi year and Multi instrument contracts