Annual Service Contract
Instrument Service Packages
CONTRACT OPTIONS
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Basic Service
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Tailored Service Options
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Performance-based Service (PBSCs)
Reduce ‘Down Time’ on your workflows - Direct access to expert technical support - Discounts for Multi year and Multi instrument contracts
Popular
Basic Service
- Telephone Support
- Remote Support
- Annual Service visit
- PM visit
- PM Travel Time and Expenses included
- All Parts Chargeable
Tailored Service Options
We can also offer tailored service options to better meet your special needs. For pricing and options please contact our service team.
Performance-based Service (PBSCs)
- Telephone support
- Remote support office hours
- Acute response time
- Annual Service visit
- All labour included
- Travel time and expenses included
- Replacement parts included (except wear parts)
Reduce ‘Down Time’ on your workflows – Direct access to expert technical support – Discounts for Multi year and Multi instrument contracts